Employee Training

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Welcome to Yuma County Training Program

Employee Development & Training Opportunities

Yuma County strives to enhance the organization’s culture and expertise by providing opportunities for individual employee personal and professional growth and team development via training opportunities which improve communication, broaden employee skills, raise employee morale and job satisfaction.

Employee Event & Training Calendar: Click to view upcoming events on Human Resources Calendar

Download Documents [PDF]  *Training Class: Calendar & Schedule *Training Catalog: Training Catalog
Training classes


  • New Hire Orientation
  • New Hire Benefits Orientation
  • New Hire Workplace Harassment


  • 7 Habits of Highly Effective People®
  • Customer Service in Government
  • Delivering Flawless Customer Service
  • E-mail Etiquette
  • Grammar
  • Professional Telephone Techniques
  • Eat That Frog: Part 1 and 2
  • Professional Letter/E-mail Writing


  • Employee Accountability
  • Family Medical Leave Act (FMLA) 101 – The Basics
  • FMLA / Workers Compensation for Supervisors
  • FMLA Update
  • FMLA – Straight Talk Compliance Training for Supervisors & Managers
  • FMLA – What Supervisors Need to Know
  • Intermittent FMLA, ADAAA & HIPAA
  • New Hires: What to Consider
  • Interviewing and the Hiring Process
  • Workplace Harassment

Super Manager Training, Prequel

  • Basic Laws in the Workplace: What Supervisors Need to Know
  • Employment Foundation: Standards of Conduct & Discipline
  • Effective Performance Evaluations for Managers/Supervisors
  • Transitioning From Supervised to Supervisor
  • Workplace Harassment for Supervisors

Super Manager Training 1 (SMT1) Classes are held at the Arizona Western College and is an eight-week program.


Super Manager Training 2 (SMT2) Classes offered to enhance his/her supervisory skills.

  • Coaching Through Conflict
  • Discipline: From Chaos to Order
  • Inspire Your Employees
  • Effective Performance Evaluations: Handling a Bad Performance Review


  • Body Language

  • Communicating With Purpose

  • Differences That Make a Difference

  • Diversity

  • Emotional Intelligence

  • Practicing Workplace Etiquette

  • Real Colors ®: Unlocking Temperament Differences

  • Real Colors® - Real Teams / Real Issues / Real Leaders / The Stress Factor

  • The 9 Deadliest Sins of Communication


  • Microsoft Excel: (1) Introduction & (2) Intermediate
  • Microsoft Outlook

  • Microsoft Word: (1) Basics, (2) Word Formatting, (3)  Word with Mail Merge

  • PowerPoint


  • Criticism / Discipline for Managers & Supervisors
  • Changes in Employment

  • Ethics

  • How to Handle Constructive Criticism

  • How to Supervise Bad Attitudes & Negative Behavior

  • Effective Performance Evaluations: Preparing for Your Review

  • Project Management

To request specific departmental training or for more information please contact:

Arlyn Galaviz, Human Resources Trainer at (928) 373-1154 or Human Resources at (928) 373-1013

Training schedule

Download Documents [PDF]:
Training Calendar: Calendar & Schedule

Training Descriptions: Training List


Reservations are to be made in advance by accessing the Eventbrite web sites of the classes, as listed on the quarterly training calendar. 

If you have any questions regarding registrations, please contact Arlyn Galaviz, Trainer, at Arlyn.Galaviz@yumacountyaz.gov or by calling (928) 373-1174

Contact Information

Yuma County Human Resources Department
(928) 373-1013
(928) 373-1153
Office Hours:
Monday - Friday, 8:00 a.m. to 5:00 p.m. 
: 198 S. Main St., Yuma AZ 85364

Website: Phone (928) 373-1113 with questions and comments or e-mail debra.hancock@yumacountyaz.gov


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