Other Services

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Employee Assistance Programs

Additional services that help you improve productivity and decrease costs through an integrated suite of options, including education, behavioral health and wellness programs.

Employee Assistance Program (EAP) 
Provided at no cost.  Receive up to 6 free sessions per issue per year

  • Marital Concerns
  • Family Counseling
  • Financial
  • Legal (Free online will)
  • Emotional
  • Personal (Anxiety, Depression, Grief, Anger)
  • Stress-related concerns (Stress Management, Work-Life Balance)
  • Chemical dependency
  • Health and wellness
  • Discounted referrals 
        Child and elder care
        Prenatal care
        Pet services

Provided by Support Linc: www.support-linc.com (web link)
Contact Information: Phone (EAP) (888) 881-5462
To speak with a licensed SupportLinc counselor call us toll-free anytime day or night, 365 days a year. The services through SupportLinc are available to covered employees, their spouses, and dependent children living in the same household.

Download flyer for login information or contact Human Resources: (928) 373-1013
EAP Flyer download [PDF]

Employee Extended Illness Bank (EIB)

FMLA (Family Medical Leave Act) YUMA County Online and Forms
Visit FMLA page

Tuition Reimbursement

Yuma County Training Classes
paid by Yuma County
Training-Class Calendar is a directory of training seminars, education, learning and development programs. The directory includes all types of classes. Some classes may apply towards Courts required COJET credit hours.
Download: Training directory [PDF] 
Contact Human Resources to register for classes at (928) 373-1013

OSHA, CPR, Safety training
Contact Monica J. Escalante  at (928) 373-1154 or Fax (928) 373-1120
E-mail: Monica.Escalante@yumacountyaz.gov

Services offered to Yuma County Employees through Hartford
Available with our Employee Life Coverage, at no cost to you.


You’ll be asked to provide your employer’s name, a phone number where you can be reached, nature of the problem, and your company policy number which can be obtained through your Human Resources/Personnel department.
Download flyer [PDF] Yuma County - Value Add Fact Sheet (free services)

 Visit Hartford Website: Hartford.com/employee-benefits/value-added-services

Additional Services

  • Ability Assist® Counseling 
  • Beneficiary Assistance
  • Travel Assistance
  • ID Theft Protection Service
  • Funeral Planning 
  • Will Preparation

Ability Assist Counseling Services

Emotional and Work-Life Counseling
The Hartford offers the professional support of Ability Assist to you, your spouse, and dependants, if you’ve enrolled in Group Disability coverage. The service includes up to three face-to-face emotional or work-life counseling sessions per occurrence per year for each of you and your family members.  Each individual can get counseling help for his/her own unique needs. Legal and financial counseling are also available by telephone during business hours.


Financial Information and Resources
Provides support for the complicated financial decisions you or your family members may face. Speak by phone with a Certified Public Accountant and Certified Financial Planner on a wide range of financial issues.  Or talk to an attorney by phone about the issues that are important to you or your family members. Topics may include: Debt and bankruptcy Guardianship, buying a home, power of attorney, or divorce.

If you require representation, you’ll be referred to a qualified attorney in your area with a 25% reduction in customary legal fees thereafter.

For more information on Ability Assist Counseling Services
Call 1 (800) 964-3577
Or visit: guidanceresources.com

First time visitors will need an access code from their employer.

Travel Assistance Services with ID Theft Protection and Assistance
Download flyer [PDF]: hartford travel assist_flyer

Travel Assistance Services

Covered services for when traveling more than 100 miles from home for 90 days or less. with numerous 24/7 assistance centers, they are available to help you anytime, anywhere.  You and your dependents under the age of 26 are eligible for this service at home or while traveling.  (NOT road side assistance)

  • Pre-trip Information:Visa and passport requirements, Inoculation and immunization requirements, Foreign exchange rates., Embassy and consular referrals.
  • Emergency Personal Services: Emergency travel arrangements; helps locate lost items like luggage and personal possessions. Emergency cash advances you funds for emergency situations or bail advancement,  where permitted by law.
  • Emergency Medical Assistance: Medical referrals, helps you locate physicians, dentists and medical facilities worldwide. A professional case manager can be assigned to monitor your care and recommend intervention, medical transportation or repatriation as needed during a medical emergency.
  • Traveling companion assistance. If your hospitalization results in the loss of your companion's previously made travel arrangements, new arrangements will be made and funded.
  • Dependent children assistance. If your dependent children are left unattended due to your hospitalization, travel arrangements for their return home with a qualified escort if necessary will be made.
  • Visit by a family member or friend. While you're hospitalized or in critical condition for 7+ consecutive days, travel arrangements for a family member or friend to visit if deemed medically necessary will be made.
  • Emergency medical payments. Advances funds to cover on-site medical expenses. (Reimbursement is your personal expense.)
  • Return of mortal remains. The proper return of remains for burial are arranged and paid for in the event of death while traveling.
  • Medication and eyeglass assistance. Your prescription or eyeglasses will be replaced if lost, stolen or used up, subject to local law, whenever possible. (Payment of all related expenses is your personal responsibility.)

Identity Theft Protection Services
In addition to prevention education, The Hartford’s ID Theft Protection and Assistance service provides advice and help with administrative tasks resulting from identity theft.


For more information on Travel Assistance Services or ID Theft Services
Call 1(800) 243-6108 Collect from other locations: (202-828-5885 Fax: (202) 331-1528 Or

e-mail: idtheft@europassistance-usa.com Travel Assistance Identification Number: GLD-09012

If you have a serious medical emergency, please obtain emergency medical services first, and then contact Europ Assistance USA for follow-up.

EstateGuidance Will Services helps you protect your family’s future by creating a
will online—backed by online support from licensed attorneys. Your will is customized
and legally binding.
For more information on EstateGuidance® Will Services
Visit: www.estateguidance.com/wills Use Code: WILLHLF
Funeral Planning and Concierge Services provides a suite of online tools to guide you through key decisions before a loss, including help comparing funeral-related costs. After a loss, this service includes family advocacy and professional negotiation of funeral prices with local providers—often resulting in significant financial savings.
For more information on Funeral Planning and Concierge Services
Call 1 (866) 854-5429
Or visit: www.everestfuneral.com/hartford
Use Code: HFEVLC
Beneficiary Assist Counseling Services offers compassionate expertise to help you or your beneficiaries (those you name in your policy) cope with emotional, financial and legal issues that arise after a loss. Includes unlimited phone contact with a counselor, attorney or financial planner for up to a year, and five face-to-face sessions.
For more information on Beneficiary Assist ® Counseling Services
Call 1 (800) 411-7239

Exit Interview (for employees exiting Yuma County employment)
Exit Interview [PDF]


Contact Information

Yuma County Human Resources Department
Office Hours: Monday - Friday, 8:00 a.m. to 5:00 p.m.
Location: 198 South Main Street, Yuma AZ 85364

Mayra Alexandre,  Employee Benefits Manager
Phone: (928) 373-1165
Fax: (928) 373-1156
e-mail: Mayra.Alexandre@yumacounty

Bethzayra Vazquez, Employee Relations Specialist
Phone: (928) 373-1140
Fax: (928) 373-1156
e-mail: Bethzayra.Vazquez@yumacountyaz.gov

Website: Telephone (928) 373-1113 with questions and comments or e-mail Debra.Hancock@yumacountyaz.gov

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