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Development Services Point-of-Service Customer Survey
Please correct the field(s) marked in red below:
Yuma County Development Services respects you as our customer and wants to provide the best possible service that we can. Please help us know how we are doing by completing this Customer Service Survey.
1
Divisions(s) that assisted you:
*
Divisions(s) that assisted you:
Administration
Building Safety
Customer Service
Engineering
Environmental Services
Flood Control
Grants
Planning
Zoning Enforcement
2
The staff was courteous and responsive to my questions.
*
The staff was courteous and responsive to my questions.
Strongly Agree
Agree
Disagree
Strongly Disagree
3
The staff was patient and answered all of my questions in terms I could understand.
*
The staff was patient and answered all of my questions in terms I could understand.
Strongly Agree
Agree
Disagree
Strongly Disagree
4
The staff took ownership of my situation and saw it through to the end.
*
The staff took ownership of my situation and saw it through to the end.
Strongly Agree
Agree
Disagree
Strongly Disagree
5
When I left Development Services, my impression of the service received was:
*
When I left Development Services, my impression of the service received was:
Excellent
Good
Fair
Poor
6
My overall rating of my questions being answered in a timely and efficient manner was:
*
My overall rating of my questions being answered in a timely and efficient manner was:
Excellent
Good
Fair
Poor
7
My current satisfaction level of Yuma County Development Services is:
*
My current satisfaction level of Yuma County Development Services is:
Excellent
Good
Fair
Poor
8
Comments / Explanations:
Comments / Explanations:
9
What can we do better?
What can we do better?
10
Name(s) of person(s) who served you (if remembered):
Name(s) of person(s) who served you (if remembered):
11
Your name (optional):
Your name (optional):
12
Daytime phone:
Daytime phone:
ext.
13
Date of service:
Date of service:
To prevent spam we utilize a verification code system. Please enter the code as it is shown in the box below:
Code:
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