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2018 Resident Survey aims to fine tune services

Residents both full and part time encouraged to participate

Post Date:02/01/2018 7:30 AM


Yuma County will launch an online survey to gauge residents’ assessment of how well the County is providing its services beginning February 1st. The 2018 Resident Survey will be available until March 31, and all residents, permanent or winter visitor, are encouraged to participate. The survey is designed so respondents spend no more than 3-5 minutes per agency filling it out and can be taken in English or Spanish.


“To give everyone a seat at the table, we want to make sure we know what residents think about their local government and their quality of life,” said Yuma County Administrator Susan Thorpe. “Our residents’ opinions are very important to us. With the 2018 Resident Survey, we’ll get a rating of County services and find out more about what is working well and what needs improvement. The results will be especially helpful for the budget process, in deciding how to most effectively allocate our resources to meet our residents’ needs – even more important at a time when County resources are limited, and hard choices have to be made.” 

The survey begins by asking residents, 18 or older, demographic information to ensure the County understands who is responding. After the demographic portion, the survey gives participants the opportunity to give feedback on 12 county departments/agencies. By collecting data on how residents feel about county services, use of existing amenities and facilities, whether they take advantage of county programs, their impression of county customer service, and what ways do they like to receive communication, County officials will look to make adjustments where needed in order to improve service delivery.

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